FAQs
Quick answers to common questions about submitting requests, tracking status, and using the marketing support portal.
- What should I include in my request?
- Can I still email or text the marketing team with requests?
- How do I submit a marketing support request?
Getting started
Basic guidance for accessing the portal, submitting your first request, and understanding how the process works.
Troubleshooting
Help for resolving common issues with portal access, request visibility, file uploads, or missing information.